Privacy Policy
Effective Date: 01/07/2025
The Advanced Biostructural Correction Australasia (ABCA) respects your privacy and is committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you engage with our website, shop, and services.
1. What Information We Collect
We may collect the following types of personal information:
- Full name
- Contact details (email, phone number, postal address)
- Billing and shipping information
- Purchase history (seminars and products)
- Payment details (processed securely through third-party providers)
- Practitioner registration information (if applicable)
- Any other information you voluntarily provide to us (e.g. during customer service contact)
2. How We Collect Your Information
We collect personal information when you:
- Make a purchase through the ABCA Shop
- Register for a seminar
- Subscribe to our mailing list
- Contact us via email or phone
- Complete a form on our website
- Interact with us on social media platforms
We may also collect data through cookies and analytics tools to improve website functionality and user experience (see Section 8).
3. Why We Collect Your Information
We collect and use your personal information to:
- Process orders and deliver products
- Register you for seminars and manage attendance
- Respond to enquiries and provide support
- Communicate updates, promotions, and seminar details
- Maintain internal records, reporting, and compliance
- Improve our website, services, and customer experience
We will not use or disclose your personal information for any other purpose without your consent, unless required by law.
4. Storage and Security of Your Data
We take reasonable steps to securely store your personal information and protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your information may be stored electronically or in hard copy and is only accessible by authorised personnel.
5. Third-Party Services
We use secure third-party platforms for payment processing, email marketing, and analytics (e.g. Stripe, Mailchimp, Google Analytics). These services may store data on servers located outside of Australia.
We ensure that our third-party providers comply with relevant data protection regulations and handle your information securely.
6. Accessing and Updating Your Information
You have the right to access the personal information we hold about you and request corrections if the data is inaccurate or outdated. To make a request, please contact us at the details provided below. We may need to verify your identity before processing your request.
7. Email Communications
If you subscribe to our mailing list, we may send you updates about upcoming seminars, products, or news relevant to the ABC community.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
8. Cookies and Website Data
Our website may use cookies to collect non-personal information such as browsing behavior and website usage statistics. This helps us improve site functionality and user experience.
You can manage or disable cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted above.
10. Contact Us
If you have questions, concerns, or would like to make a privacy-related request, please contact us:
Email: info@abcaustralasia.org.au
If you’re not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.